Choid Support

1. Contact Support

Email support@choid.app for help with Choid. Include your account email, app version, device model, and a description of what happened. Never send your password or payment-card details.

2. Account And Sign-In Help

Use Forgot password on the sign-in screen to request a password reset. Check your spam folder if the email has not arrived. During signup, use Back and edit email on the verification screen to correct an email address.

To delete your account in the app, open Profile, then Settings, then Delete Account and confirm with your current password. If you cannot sign in, follow the account-deletion instructions below.

3. Swipes And Purchases

Swipes are virtual Choid credits. Free refills are available in the app. Purchased swipes belong to the Choid account used at checkout and have no cash-out or real-world prize value.

If a completed purchase has not appeared, reopen Choid with the same account and use Try Again in the swipe-balance sheet before trying another purchase. If you still need help, email support@choid.app with the store order reference and approximate purchase time. The store handles checkout, payment details, and refund requests.

4. Safety And Reporting

Use the profile or chat safety menu to report or block someone. Long-press a chat message to report it. You can also contact safety@choid.app for safety concerns.

If someone is in immediate danger, contact local emergency services. Do not wait for an email response.

5. Privacy And Accessibility

Contact support@choid.app for privacy requests or accessibility help. Our policies explain your choices and how Choid handles your information.