Delete Your Choid Account

1. Delete In The App

Account deletion removes your account and associated active profile, matches, messages, swipes, game history, and notification records. Profile and chat media are removed through storage cleanup. Restricted safety evidence and legally required records are exceptions, described below.

• Sign in to Choid and open Profile.
• Open Settings, find the Account section, and choose Delete account.
• Enter your current password and confirm deletion. If you forgot it, use the password-reset flow first.

2. Request Deletion Without The App

Email support@choid.app from the email address on your Choid account. Use the subject Delete my Choid account and identify the account email. We may need to verify that you control the account before acting.

Never send your password, an identity document, or chat media with the request. If you cannot use the registered email address, explain the access problem so support can discuss a way to establish account ownership.

For a website waitlist entry, email the same address and ask to remove your waitlist email. A waitlist entry is separate from an app account.

3. What Can Remain

Restricted safety reports, relevant profile/message snapshots, media copies, and decision records normally remain for 180 days from the report. A documented legal hold or a legal reporting obligation can require longer retention, including at least one year for information covered by applicable CyberTipline preservation duties. Deleting your account, unmatching, or unsending does not erase this evidence.

Limited backup, technical, security, fraud-prevention, or dispute records may remain for their necessary retention period. Local device data and copies saved by other users may remain outside our active systems. Contact us about a specific deletion or retention question.