Phych LLC ยท Choid
Accessibility And ADA Statement
How Choid approaches accessibility for the app and website.
Last updated: September 17, 2026
1. Commitment
Choid is committed to making its mobile app and website usable by people with disabilities. We want users to be able to create accounts, build profiles, review matches, message, manage settings, and access legal information with assistive technologies and without unnecessary barriers.
Accessibility is an ongoing product requirement, not a one-time certification. We review accessibility issues as the app changes and prioritize fixes that affect core account, safety, dating, communication, and legal flows.
2. Accessibility Standard
Choid uses the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a reference target for the app and website where those guidelines can reasonably apply. We also consider native iOS and Android accessibility expectations, including screen reader support, readable text, focus order, touch target size, color contrast, and reduced-motion needs.
This statement is not a formal declaration that every screen, third-party component, or user-generated item fully conforms to WCAG or any specific law. It describes the standard we work toward and how users can report barriers.
3. Measures We Take
- Use platform text components and semantic controls where practical so screen readers can identify headings, buttons, fields, dialogs, tabs, and navigation.
- Design with readable contrast, scalable text, clear state changes, and touch targets intended to work on common phone sizes.
- Keep legal, account, privacy, notification, safety, report, block, and deletion flows available through ordinary navigation instead of gesture-only paths.
- Review new user-facing features for keyboard, screen reader, color contrast, motion, and small-screen usability concerns before release when feasible.
- Treat accessibility feedback as product feedback and prioritize issues that block account access, safety controls, communication, or legal information.
4. Known Limitations
- User-generated photos, GIFs, profile text, messages, voice recordings, and chat media may not include complete alternative text, captions, transcripts, or descriptions.
- Some swipe, game, animation, and gesture-heavy interactions may need alternate controls or further refinement for screen reader, switch control, keyboard, or reduced-motion users.
- Third-party services such as Supabase Auth, GIPHY, app stores, and device-level permission dialogs may have accessibility behavior controlled outside Choid.
- Pre-release and internal testing features may be less polished than production-facing account, dating, chat, settings, safety, legal, and privacy flows.
5. Feedback And Assistance
If you have trouble using Choid because of an accessibility barrier, contact support@choid.app. Include the screen or feature, your device and operating system, the assistive technology or browser you use, and what you were trying to do.
We will review accessibility reports and work to provide a practical response or alternative way to access the affected feature where reasonable. Response timing can vary based on the issue, but barriers affecting account access, safety, privacy, messaging, or legal information are treated as high priority.
6. Alternate Formats
If you need legal information, account instructions, or support content in a different accessible format, contact support@choid.app. We will make reasonable efforts to provide the information in a format that works for you.
7. Updates
We may update this Accessibility And ADA Statement as Choid changes, accessibility work is completed, standards evolve, or legal requirements change.